Personal & Professional Communication (Complete Course)

Overview

This course introduces you to the field of interpersonal communication and focuses on how communication is presented and received, in both verbal and nonverbal forms. Foundational elements of communication are explored, with an emphasis on the learner developing increased awareness of self and others. Cross-cultural factors in communication are an important focus. Opportunities for both personal and professional development are provided, which aim to enhance your communication in personal and social settings, as well as in the workplace. The course is divided into four separate modules.

 

Course Learning Outcomes

On completion of the course you will be able to:

  • Understand different models of interpersonal communication
  • Develop skills of interpersonal communication
  • Identify the causes and styles of interpersonal conflict
  • Develop skills in managing conflict
  • Understand key elements of group process
  • Communicate effectively within professional settings

 

Course Outline

  • Module 1 – Introduction to Interpersonal Communication
  • Module 2 – Developing Skills in Interpersonal Communication
  • Module 3 – Conflict Management
  • Module 4 – Professional Communication

 

Structure

  • Online: Each of the four modules is delivered over a 6 week period via a unique online environment specifically designed for learning about interpersonal communication. Each week a range of informative and engaging materials are provided including videos, podcasts, written summaries, PowerPoints, reflective questions and activities. The course provides a sequenced and progressive learning experience designed to deepen understanding about the topic.

 

Unit Requirements

  • Designed for those undertaking tertiary education or professionals in the field engaging in continuous professional development (CPD).
  • Access to a computer, laptop or smart phone.

 

CPD Credits

A CPD certificate will be issued on completion of each module.

Short Courses
Duration Delivery Mode Pricing Start Dates Location Availability

4 x 6 weeks (3 hours per week)

Online $680

19th November 2018

Online Yes
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4 x 6 weeks (3 hours per week)

Online $680

7th January 2019

Online Yes
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4 x 6 weeks (3 hours per week)

Online $1,200

18th February 2019

Online Yes
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4 x 6 weeks (3 hours per week)

Online $1,200

1st March 2019

Online Yes
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